How do I change my plan or billing details?
Upgrade or downgrade between Free, Pro and Business, update the payment method and download invoices for your finance team.
The plan of a workspace decides how many tours it can hold, whether the Mango360 watermark is removed and whether white-label and a custom domain are available. You can change it at any time.
Change the plan
- Open Settings → Billing in the left menu.
- Select the plan you want and review what changes on the confirmation screen.
- Confirm the change; the new limits apply at once and the price is prorated.
Pro and Business are billed per workspace, not per user, so adding teammates does not change the monthly price. The confirmation screen lists exactly what the new plan adds and what you lose: the number of published tours, the custom domain, the white-label options and the removal of the watermark. An upgrade takes effect at once, so the new limits are available the moment the payment is confirmed. Changing the plan never deletes data: the tours, the media and the leads stay in the workspace, only the limits and the available features change. If you move to a lower plan, check the confirmation screen for how many active tours can stay published — the rest have to become drafts.
Billing details
In the same section you can replace the payment card, set the billing e-mail that receives invoices and add the company name, tax id and address printed on them.
Invoices and cancellation
- Every payment produces an invoice you can download as a PDF.
- Cancel the plan at the end of the billing period; the tours stay but become read-only.
- Downgrading keeps the tours and limits the number of published ones.
Cancel the plan before the next renewal date if you do not want to be charged again. The workspace moves to the Free plan, published tours stay online, and you can reactivate at any time.
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